Ultimate All-Inclusive Travel

Travel Blog

Setting Expectaions

I read a lot of reviews, on the resort review sites, where people have had less than an acceptable vacation experience. When I read the details it really points out, on a lot of them, that they did not go to a bad resort, they just went to a resort that did not meet their expectations.

An example I read was a young couple who went to a particular 5 star resort for their Honeymoon. When they returned they wrote a critical review of the resort because it was quiet and there were not a lot of activities, especially at night. Knowing the resort as we do, we felt that the couple did not go to a bad resort, they just went to a resort that did not meet their expectations.

We view, a large part of our job, as travel agents, is to understand the clients vacation criteria and know the resorts we specialize in well enough that we can match the resort to the vacation criteria that is presented to us by the client. If we do that, the client can be assured that the resort vacation will meet or exceed their expectations.

This is just another example on why use a knowledgeable travel agent.

Posted by Geoff on April 4, 2011 | Permalink

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